Posts Tagged ‘Debit Card’

What You Need to Know About Your EMV Chip Card

emv-credit-marketing-guide-1

 

Does your Credit or Debit Card look a little different?

PFCU recently began sending out EMV Chip Cards to our members with VISA® Credit Cards, and will soon begin issuing them to our members with Debit Cards. Just what are these cards, and how do they differ from the cards we’re all used to? One big advantage is a decrease in risk from data breaches like those that occurred at Home Depot and Target recently.

 

 

Check out this helpful video.

Here is some helpful information on the cards from our Ann Davidsom, VP of Risk Consulting at our partner, Allied Solutions:

Chip Card Facts for Consumers

• For cardholder protection, the mini computerized chip on the card uses a dynamic card verification value (dCVV) that changes with each transaction. This will help prevent fraudsters from being able to perform a subsequent card authorization.
• Make your chip card the payment of choice to help reduce the risk of card fraud.
• Protect your card or card number from unauthorized activity and don’t let your card out of your possession.
Using Chip Cards
1. Check to confirm your card has chip technology.
2. If your card has a chip on it, don’t swipe the magnetic stripe if the point-of-sale device is chip enabled.
3. Look for the card insert below the PIN pad on the card reading device to insert your chip card into.
4. Once your card is inserted, do not remove it until the sales associate or the machine says it’s approved.
5. If you were assigned a PIN with your chip card, enter your PIN after you have inserted the card. Remember, do not pull your card out until the transaction is approved.
6. If a PIN is not assigned to your chip card, insert your chip card and allow the sales associated to perform an authorization.
7. Swipe the card on the card reader if the merchant’s device is not chip enabled.

As new technology is introduced, PFCU will integrate it into our products and services to keep our members safe.

We’ve been doing it since 1935.

Safety First at the ATM

ATM, PIN, Safety, Security

Don't Let Others See Your PIN

On Sunday night, March 27, a young Moreno Valley woman was killed at a drive-up ATM machine.  As we grieve for her tragic loss,  it serves as a reminder to each of us to do what we can to protect ourselves and others as we go about our daily activities. 

ATM machines are convenient and easy to use.   As we drop by an ATM to get cash quickly, it can be easy to let our guard down.  Here are some quick and easy tips to help keep you safe:

-If the ATM you’re about to use doesn’t look right, don’t use it.  If you are at all uncomfortable, find another ATM.  PFCU members can text an address, intersection or zip code to 692667 to locate surcharge-free ATMsDroid and iPhone apps are also available to locate 7-Eleven V-Com machines available indoors, 24/7.

– Be wary of anything about the ATM that looks out of the ordinary, such as odd-looking or unfamiliar equipment.

– Be leery of a jammed ATM or persons surrounding the ATM, pretending to be technicians.

-If possible, use an indoor ATM machine, especially at night.  PFCU members can use any 7-Eleven, Costco, or Bank of the West ATM machine free of surcharges.  One of our ATMs is also located inside the Pasadena Police Department lobby.

-If you must use an outdoor ATM at night, ensure that it is well-lit, and that there are no shrubs or bushes or other large objects a person can hide behind nearby

-Bring someone with you when you use the machine, if possible

-Stay alert, look around you as you perform your transaction, multi-tasking is admirable, but this is not the time to be distracted with a cell phone call

-Have your ATM or Debit card in your hand and ready to use before approaching the machine

 -Leave your wallet in your pocket.

-If anyone suspicious starts to approach you, cancel your transaction and leave immediately

-If anyone follows you after you withdraw from an ATM, go to a crowded area and call the police

-If you use a machine in an enclosed area that requires your card to enter, do not allow anyone to follow you in

-Even though it’s a quick stop, don’t leave your engine running, your car doors unlocked or your keys in the ignition

-Immediately put your cash, ATM card and receipt away upon receiving them.  Do not count your cash at the machine, even inside a store or restaurant.  You don’t want anyone nearby to see how much cash you have.  Save your receipt. 

– Check your accounts regularly to make sure there are no unauthorized transactions.

– If your ATM card is lost or stolen, or you suspect fraudulent activity, promptly notify the Credit Union

-When using a drive-up ATM, ensure that all doors are locked and passenger windows are shut

-Try to avoid a drive-up ATM situated in such a way that your car is “trapped” from being able to drive away quickly if necessary.

-Using your free hand, shield the pin pad from the view of others when entering your PIN (Personal Identification Number)

-Memorize your PIN and never write it down

-When traveling, make sure you know the numeric version of your PIN, as some foreign ATMs do not include letters on the keypad

Debit cards are a safe, convenient alternative to carrying cash and are accepted at most stores and restaurants.  Traveler’s Checks are also great when going out of the country.  As much as possible, plan ahead.  When visiting a branch, try to anticipate instances when you will need cash and withdraw accordingly.  Many grocery stores will allow cash back on an ATM or debit card transaction and there is usually no fee.  Pick up a few incidentals or a pack of gum to receive cash in a secure location. 

Your safety is important to us.  Use common sense and don’t take chances.  It’s just not worth the risk.